About
Practice · Programmes, trainings & workshops
Designed with intention.
Built for long-lasting change.
Change happens when people learn, align and build together. I design programmes, trainings and workshops with a strategic approach, starting by understanding the objectives, the conditions for success and the barriers to overcome.
From the overall structure to every individual interaction, each experience is crafted with intention, turning complex challenges into shared understanding, new capabilities and ideas people can put into action. The goal isn't just to create a meaningful experience, but to make sure it leads to lasting change.
Who it's for
NGOs, governments and organisations looking to drive meaningful change.
What I do
Programme design
Start-up incubation, innovation and scale-up programmes designed to land.
Examples of deliverablesStrategic analysis, programme breakdown
Trainings
Human-centred design, design thinking and innovation trainings that empower teams to put their users at the centre of their products and services.
Examples of deliverablesTraining materials, downloadable templates
Facilitation & co-creation
Workshops that bring different audiences together to bring ideas to life and make decisions.
Examples of deliverablesWorkshop guide, workshop materials, downloadable templates
Selected work
Helping teachers deliver consistent and efficient tablet sessions
Behavioural research in 17 schools, turned into a playbook of ready-to-implement interventions.
View the project →
Helping countries pioneer the future of digital learning
Research and co-creation with Ministries of Education to match national needs with proven EdTech solutions.
View the project →
Training the coaches who guide the next generation of social entrepreneurs
A design thinking train-the-trainer for junior coaches, and mentoring as they coached young people from vulnerable communities.
View the project →
Making hospitals less frightening for children
A Disney-themed hospital buddy that stays with each child through arrival, waiting, scans and going home, now rolling out to hospitals across Europe.
View the project →
Mobilising citizens to improve public spaces in their city
The first Italian edition of 100in1Day: more than 100 citizen-led initiatives across Milan in 24 hours.
View the project →
Teaching airports and airlines to design for passengers
Two service design training programmes, piloted with 20 participants from 12 airports and airlines.
View the project →
How I work
From insight to the finished moment
Programmes designed around the people taking part, and facilitated with care.
- Understandthe people and their context
- Definethe goals and the learning journey
- Imaginethe programme, sessions and tools
- Bring to lifefacilitation and evaluation
Ways to work together
- DesignI define the approach and design the programme, training or workshop, with all the materials your team needs to run it.
- Design and train the trainersI define the approach and design the materials, then train the people who will deliver it, so the capability stays in your organisation.
- Design and deliverI define the approach, design the materials and lead the programme, training or workshop myself, from the first session to the last.
Contact
Planning a programme, a training or a workshop? Let's design how people will learn and build together.
Tell me who it's for, and what they should leave with.
Or write to fiamma.deglinnocenti.it@gmail.com
Organisations I've worked with







